Notice to Clients

Notice to clients according to article 13 of the Legislative Decree 30/06/2003 n. 196 “Data Protection Act”

For the Casinò di Sanremo privacy, confidentiality and the protection of personal data of our customers has always been a concern and an absolute priority. Therefore, in accordance to the provisions of Article 13 of the Legislative Decree 196/2003 (hereinafter referred to, for brevity, as "privacy code"), we provide our customers with this Notice, with the following description of the elements of the data processing.

How do we collect the data and why do we process it?
Our Customers personal data is collected by the interested party during the release and subsequent use of the required entry passes or through video surveillance system within a closed circuit. The processing of personal data is carried out using manual, computer and telematic means, with objects strictly related to the same purposes, on the other hand, in order to guarantee the security and confidentiality of such data and for explicit and legitimate purposes as those indicated below:
1. to fulfil the obligations of the Manager of the Casinò Municipale di Sanremo by virtue of the service contract signed at the request of the interested party and to exercise the related rights, in accordance to the Terms of the Agreement that are made available to the general public. The provision of personal data with the aim of carrying out standard operations is equally necessary, the refusal to provide personal information may result in the impossibility on our behalf to fulfil one or more of the agreed services, or the impossibility to enter into new contractual relationships. 2. to comply with the obligations under the Money laundering Legislation (Law 231/07 and subsequent amendments and additions) and the Regulation of the Special Control Body of the City of Sanremo (City Council Resolution no. 231 of 12 December 1988 and n. of 86 March 29, 1989) and, in general for any purpose strictly functional towards the implementation of legal requirements, under applicable laws, decrees, Council Regulations and / or other equivalent measures such as the EU Legislation. In this case, to provide information is mandatory and refusal to supply it will prevent us from establishing a relationship with the Management of the Casinò Municipale. 3. to control and monitor the access to the house of games, guarantee the security of the site, persons and capital, and the orderliness of the game. The data processing carried out by video surveillance is strictly limited to the specified purposes, is carried out in harmony in accordance with the requirements as stipulated by the Authority, and is carried out by a determined number of subjects, restricted and delimited, members of the Control Area of the gaming activities who process the information with the above described purposes . Captured images are deleted every day, except those that may be stored, which are conserved for the time that is technically necessary to comply with the regulations issued by the competent authorities. 4. to offer, only to eligible customers, and in accordance with the discretion of the management and in compliance with internal regulations, the supply of catering services and hospitality. The data thus collected will be processed and communicated to the associated parties, which will process them independently as data controllers. Also in this case, providing necessary personal information for this purpose is not obligatory, but refusal to provide it may result in impossibility to fulfil on our behalf one or more of the agreed services. Since this purposes are functional and not compulsory, specific consent will be required. 5. to provide information on business activities, services or initiatives of the House of Games. This category comprises the following activities: a survey on the degree of customer satisfaction on the quality of the services provided and the activities performed by the Management of the Casinò, carried out either directly or by external specialized companies through personal or telephone interviews, questionnaires, etc. ; promotion of products and services of the House of Games conducted through e-mails, letters, telephone, automated communication systems, etc.., to carry out market surveys profiling consumer habits. In that case the consent is required for functional purposes through different ways and each customer has the power to allow or not to allow the processing of their data for the abovementioned purpose.

To whom is the information disclosed, what is the scope of its diffusion?
To the employees of the Casinò in their status of Person in charge of data processing - shall mean every individual person legally entrusted with the processing of personal data of others, who within the administrative area may come to know of your personal information, always within a circumscribed framework also delimited to matters related to the bodies in charge of the auxiliary services and games when necessary to the tasks performed; to the specifically appointed External Collaborators, External Managers performing the functions of responsibility for processing data, operating in total autonomy as a separate processing owner, who perform instrumental services necessary for the activity of the Casinò. These subjects will not carry out any data processing beyond what is agreed with the Casino. In addition, in order to achieve the purposes referred above, the management needs to disclose your personal information to outside parties, in the following categories: - providers of catering and / or hotel accommodation; - entities engaged in marketing, market surveys or who contribute to the promotion of the services and the products of the House of Games - insurance brokerage firms, with the sole purpose of managing any request for damages in civil responsibility, banks, - the Police undertaking institutional activities; - the City of Sanremo, in compliance with the Regulations of the Body of Special Control of the Municipality of Sanremo.

Customer data will not be released under any circumstances.

What are the rights of the interested party?
Section 7 of the Privacy Code confers specific rights of access to personal information. In particular, a confirmation as to whether or not personal data relating to the subject exist, regardless of their being already recorded, and the intelligible communication of such data and their source, as well as of the logic and purposes underlying the processing. In addition, Section 7 confers the right to obtain the deletion, blocking or anonymization of data which have been processed unlawfully, as well as the updating, rectification or, where applicable, completion of the data, and to object, on legitimate grounds to the processing of such personal data. However, in compliance with Section 8, paragraph 2 of the Legislative Decree 196/2003, we inform you that such rights may not be exercised by making a request to the data controller or processor, if the personal data are processed concerning money laundering.

Who is the Data Controller and the Persons in Charge of the Processing?
The Data Controller is Casinò S.p.A., Corso degli Inglesi n. 18, 18038 Sanremo (IM). The Person in Charge of the Processing to refer to in order to exercise the rights referred in Section 7 is the Head of Administration and Finance of the Casinò di Sanremo. The complete and updated list of the data processors is available to interested parties, who may request it to the data controller.

Access to the gaming halls, the furnishing of services from the Manager of the Casinò di Sanremo (the Management) and the obligations of the Customer shall be governed not only by current regulations, to be considered referred to herein, but also by the following:


1. The Management, in accordance with the stipulations of the regulations in force and in the absence of other impediments, and / or injunctions, also at absolute discretion from the Management itself, may issue the customer with a nominal entry card, if the customer presents a valid proof of identity (ID). The data contained in the ID presented will be processed by the Management under the conditions specified in the information provided to customers in accordance with the Legislative Decree n. 196 of 2003 ("Privacy Code"). The entrance to the gaming rooms, shall be prohibited to; minors, to the military in uniform, to persons known to be engaged in the professional practice of gambling and other persons as specified in the regulations concerning the access to the gaming rooms. The entry card is strictly personal and non-transferable. It should be presented, together with a valid ID, to the employees supervising the gaming rooms, upon request.
2. The entry card allows access to entertainment areas and activities (French games, American games, mechanical and electronic games) under the conditions and the regulations applicable to each of them; it also allows access to support services for customers, and, through payment of the appropriate fees, to bar and restaurant services provided within the gaming rooms. The required entry cards may be revoked at any time, at sole discretion of the Management. The Management will endeavour to ensure the legality of the gaming activities, and the safety of customers by implementing the appropriate control and surveillance measures in order to avoid harassment, inappropriate or fraudulent behaviour. To this end, as stated in the Notice, video surveillance equipment will also be used in compliance with the regulations of the Privacy Code and the terms contained in the Regulations of the Privacy Guarantor.
3.The customer agrees to fully comply with the regulations of the games and other regulations of the House of Games, including the provisions set forth herein, and to abide by the highest standards of politeness and good conduct, honestly, diligently and in good faith. The customer may not in any way, transfer to third parties the entry card, nor the rights derived therefrom. 4. Any violation of obligations as specified in Article 3, as well as violation of the prohibition to transfer the entry card to third parties, will result in the legal termination of the contract, with immediate removal of the customer from the gaming rooms, being subject to the right of the Casinò di Sanremo’s management to demand for compensation for any damages suffered. 5. The customer, by receiving the entry card, acknowledges the present Terms and Conditions of the Contract and the Regulations of the Casinò di Sanremo.

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